Shipping & Delivery

Shipping & Delivery

Shipping & Delivery

So you’ve done your shopping; just how long will it be till you can rock that swanky new music rig? The calculator below will give you the average amount of days it takes to ship a product to your door and the best time to contact our support team. Please note that every order at Music Depot is verified just for you, and will take 1-3 business days to be verified prior to shipping.


Free shipping is only applied to orders of $200 before taxes or more and weighting 45 lbs or less.

Please note that all shipping quotes, including all featured promotions, exclude the Northwest Territories, Yukon Territories, Newfoundland, Nunavut, Labrador and non-metropolitan areas as designated by Canada Post and Fedex. All orders placed from the listed locations in Canada will be reviewed by our shipping department.

Here are a few things to consider while you wait for your order:

We ship in business days. Monday - Friday, excluding national holidays.
Shipping starts from the date you received the “Your Order Has Shipped!” email.
The estimate above does not include manufacturing time - we need 1-3 business days to make sure your order is everything you hoped it would be. (Can be more depending on product)

We work with production and shipping partners all over the country to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.

So when do you contact Music Depot? The calculator above lets you know the best time to message us. When that day rolls around. Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (Canada Post) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    While most orders ship directly from us, some orders may ship from our supplier, these details will be included on your orders page as well as on the shipping email we send you.